Terms of Service
Electrician Philly ("Electrician Philly", "we", "us") is a lead referral and dispatch service operated by The Discoverability Company, Philadelphia, Pennsylvania. These terms govern your use of this website and our service. By submitting a request, joining our electrician roster, or otherwise using the service, you agree to them. If you do not agree, do not use the service.
The most important thing on this page: we are not an electrical contractor. We do not perform electrical work, we do not employ the electricians we refer you to, and we are not a party to any agreement you make with one of them.
1. What the service is
We collect information about an electrical job from a homeowner or property owner and refer it to independent, licensed electrical contractors who may contact you about it. We do not perform, supervise, direct, inspect, or guarantee any electrical work. Any work you agree to is a contract solely between you and that contractor, who bills you directly.
The service is free to homeowners. We are paid by contractors who purchase referrals.
2. Consent to be contacted
When you submit a request you expressly agree that Electrician Philly and the licensed electrical contractors to whom we refer your request may contact you about that request by telephone call, text message, and email, at the number and address you provide, including through automated dialing or messaging systems. Consent to receive marketing messages is not a condition of any purchase.
Your request may be referred to more than one contractor, and each may contact you. You can withdraw consent at any time by replying STOP to a text message, telling a caller not to contact you again, or emailing privacy@electricianphilly.com. Message and data rates may apply.
3. Information you give us must be accurate
You agree to provide accurate information, and that the telephone number you give is one you own or are authorized to provide. Do not submit requests on behalf of someone else without their permission. We may refuse, hold, or remove any request we believe to be inaccurate, automated, abusive, or submitted without the owner's consent.
4. No warranty on referred contractors
We verify that a contractor holds a City of Philadelphia electrical contractor license and a current certificate of insurance at the time they join our roster, and we re-check insurance on expiry. That is the extent of our vetting.
We do not guarantee, and are not responsible for, any contractor's workmanship, licensing status after they join, insurance coverage at the time of your job, pricing, estimates, punctuality, conduct, or the outcome of any work. You are responsible for satisfying yourself about any contractor before hiring them, including confirming their license and insurance directly. Referral by us is not an endorsement, recommendation, or certification.
5. Terms for electricians buying referrals
- Price and payment. Referrals are offered by text at a stated price. Replying "1" authorizes an immediate charge to your saved payment method for that amount. Your card is stored by our payment processor, Stripe, and saved for future purchases.
- Non-exclusive by default. Unless a referral is expressly offered as exclusive, the same referral may be sold to more than one contractor, and the number of purchasers is limited by us. Referrals are allocated first-come; if a referral sells out before your reply is processed you are not charged.
- Sold as-is. A referral is a set of information provided by a consumer. We do not guarantee that the consumer will answer, respond, hire you, or be reachable, or that the job described is accurate or will proceed.
- Credits. If a referral is invalid. a disconnected or wrong number, a duplicate, a test submission, or outside your stated service area. reply BAD and we will review it. Credits are issued at our discretion and are our sole liability for a referral.
- Your obligations. You must hold and maintain a valid City of Philadelphia electrical contractor license and current liability insurance, contact referred consumers only about the job described, comply with all applicable law including telemarketing and consumer protection law, and not resell or redistribute referral information. We may remove you from the roster at any time, including for repeated failure to respond to or attend jobs.
- Messaging. By joining the roster you consent to receive lead alert text messages from Electrician Philly at the mobile number you provide, including messages sent by automated means. Message frequency varies. Message and data rates may apply. Reply STOP to cancel, HELP for help. We do not share your mobile number or your messaging consent with third parties or affiliates for marketing or promotional purposes.
6. Not for emergencies
This service is not an emergency service and we do not guarantee any response time. If you smell burning, see smoke, or believe a fire has started, call 911. For a downed line or utility emergency, call PECO at 1-800-841-4141.
7. Acceptable use
You may not use the service to submit false or automated requests, scrape or harvest data, interfere with its operation, or attempt to gain unauthorized access to it.
8. Intellectual property
The site, its content, and the Electrician Philly name and marks are owned by The Discoverability Company. You may not copy or reuse them without permission.
9. Disclaimer and limitation of liability
The service is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.
To the fullest extent permitted by law, The Discoverability Company will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss arising from work performed or not performed by a referred contractor. Our total liability arising out of or relating to the service will not exceed the greater of the amounts you paid us in the three months before the claim, or $100. Nothing in these terms limits liability that cannot be limited under applicable law.
10. Indemnity
You agree to indemnify and hold harmless The Discoverability Company from any claim arising out of your use of the service, your breach of these terms, information you submit, or. if you are a contractor. work you perform for a referred consumer.
11. Governing law and disputes
These terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict of laws rules. Any dispute will be brought exclusively in the state or federal courts located in Philadelphia County, Pennsylvania, and you consent to their jurisdiction.
12. Changes
We may update these terms. The "last updated" date above will change, and continued use of the service after an update means you accept the revised terms.
13. Contact
The Discoverability Company, Philadelphia, Pennsylvania
legal@electricianphilly.com